Forum Discussion
Outlook.com - some emails won't load body
Hello, all. I have a strange issue that is not uncommon but doesn't appear to have an obvious solution. Running Office365. Some emails on outlook.com don't load the body of the email. It looks li...
Collin_Bourgeois_TS
We are seeing the same issue. Clearing the browser issue fixes some, but not all. Using any browser other than Edge seems to help. Our users access OWA using the link https://outlook.office.com. While trying to troubleshoot this issue, one of my colleagues was sent a different link by Microsoft Support - https://outlook.office365.com
This link opens OWA with the "new" version of Outlook, which, as been experienced by others, loads emails without any issues.
The old link fails on multiple devices - PCs, Macs, Android and iOS tablets - the new link works on all of them. I don't know why the "old" link has suddenly become an issue.