Forum Discussion
Collin_Bourgeois_TS
Jun 11, 2020Copper Contributor
Outlook.com - some emails won't load body
Hello, all. I have a strange issue that is not uncommon but doesn't appear to have an obvious solution. Running Office365. Some emails on outlook.com don't load the body of the email. It looks li...
George Marian Neagoe
Microsoft
Jun 12, 2020Collin_Bourgeois_TS if this is happening in OWA, please check your Service Health Dashboard.
Collin_Bourgeois_TS
Jun 12, 2020Copper Contributor
George Marian NeagoeYes, I had done that originally last week and there was an Advisory about webmail not loading headers properly. That appears to have been resolved where now the advisory is "Any user with end-user spam notification (ESN) policies using specific conditions seeing unexpected delivery results" where "Removing the rule that leverages either of the affected conditions mitigates the problem and allows users to receive the expected quarantine notifications."
Which isn't our issue here. All appears healthy.