Forum Discussion
outlook 2016 gmail account user or password not accepted
hi,
i have been a few days with my laptob away from the office using my outlook without problems.
when i got back to the office yesterday, oultook can not access my gmail account and i have not changed anything.
can someone tell me why is this happening?
Thank you in advance, Juan
Please see these steps:
https://support.google.com/accounts/answer/185833#zippy=%2Cfix-problems-with-microsoft-outlook
12 Replies
- To continue using your Outlook you will have to enable two-step verification in Gmail and add an app password. Use that password for logging into Outlook.
Hi John, thank you for your answer.
This is Outlook 2016, not an app. How can I put an app password in Outlook 2016? in the account settings i can have only 1 password which is the gmail password that I always had.
I hope you can keep on helping.
Gracias, Juan
Please see these steps:
https://support.google.com/accounts/answer/185833#zippy=%2Cfix-problems-with-microsoft-outlook
Hi juan jimenez
Please see this discussion:
Gmail less secure apps being locked down - Microsoft Tech Community
- HI Andrzej1,
thank your for answering.
I think that google considers since May 30th, 2022 that Outlook 2016 is not a secure program...
