Forum Discussion
juan jimenez
Jun 08, 2022Iron Contributor
outlook 2016 gmail account user or password not accepted
hi, i have been a few days with my laptob away from the office using my outlook without problems. when i got back to the office yesterday, oultook can not access my gmail account and i have n...
- DeletedJun 21, 2022
Please see these steps:
https://support.google.com/accounts/answer/185833#zippy=%2Cfix-problems-with-microsoft-outlook
JohnPiper
Jun 15, 2022Copper Contributor
To continue using your Outlook you will have to enable two-step verification in Gmail and add an app password. Use that password for logging into Outlook.
juan jimenez
Jun 21, 2022Iron Contributor
Hi John, thank you for your answer.
This is Outlook 2016, not an app. How can I put an app password in Outlook 2016? in the account settings i can have only 1 password which is the gmail password that I always had.
I hope you can keep on helping.
Gracias, Juan
- DeletedJun 21, 2022
Please see these steps:
https://support.google.com/accounts/answer/185833#zippy=%2Cfix-problems-with-microsoft-outlook