Forum Discussion
juan jimenez
Jun 08, 2022Iron Contributor
outlook 2016 gmail account user or password not accepted
hi, i have been a few days with my laptob away from the office using my outlook without problems. when i got back to the office yesterday, oultook can not access my gmail account and i have n...
- DeletedJun 21, 2022
Please see these steps:
https://support.google.com/accounts/answer/185833#zippy=%2Cfix-problems-with-microsoft-outlook
JohnPiper
Jun 15, 2022Copper Contributor
To continue using your Outlook you will have to enable two-step verification in Gmail and add an app password. Use that password for logging into Outlook.
- juan jimenezJun 21, 2022Iron Contributor
Hi John, thank you for your answer.
This is Outlook 2016, not an app. How can I put an app password in Outlook 2016? in the account settings i can have only 1 password which is the gmail password that I always had.
I hope you can keep on helping.
Gracias, Juan
- DeletedJun 21, 2022
Please see these steps:
https://support.google.com/accounts/answer/185833#zippy=%2Cfix-problems-with-microsoft-outlook