Forum Discussion
School Mail
Feb 22, 2018Copper Contributor
Not receiving any emails
About two months ago, we switched to Exchange. About 5 days ago, we stopped receiving emails. I have no idea what to look for in terms of troubleshooting Exchange.
We do an automatic copy t...
Salvatore Biscari
Feb 24, 2018Silver Contributor
Can you see the emails in OWA?
- School MailFeb 26, 2018Copper Contributor
No
- Salvatore BiscariFeb 27, 2018Silver Contributor
So the problem seems not to be Outlook...
Have you perhaps activated the forwarding to Yahoo without leaving the emails also in Exchange?
- School MailFeb 27, 2018Copper Contributor
I found the problem. Apparently, we got hacked. All our incoming email rules were deleted and a rule was put in place that said mark all messages as read and then move them to the trash folder.
I've changed our password and started rebuilding our rules. Thanks for your help!
Salvatore Biscari wrote:
So the problem seems not to be Outlook...
Have you perhaps activated the forwarding to Yahoo without leaving the emails also in Exchange?