New Outlook Mail Templates – Demo + Step-by-Step Guide

Please put the Email Template option back on the ribbon or allow the following:

1. Many times, I don't know if I want to use an email template until AFTER I already started typing (or opened) an email draft. So then, I have to delete the email draft, go back out and click the New Mail drop-down. This is too many un-productive time-consuming steps.

2. How do I now reply to a message using a template?

At least let us add (or one-click copy) the template to the current email draft from within Manage Templates. 

And what does Add OFT mean?

It would be nice if you guys tested out proposed feature changes on your consumers and got our feedback before implementation. Also, you guys also tend to make simple tasks too overly complicated or don't explain things (like the acronym above), requiring a steep learning curve for us users.