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Lagersalg's avatar
Lagersalg
Copper Contributor
May 21, 2026

new mail-account automatically forwards external mails to internal address

Hi,

last week I created a new mail-account to our outlook-users and added a mail-license.

Only internal mails was received in the new inbox and after troubleshooting and using mail-trace I discovered that the mails was forwarded to another internal inbox. This is not something that is configured anywhere in the mentioned settings when trying to troubleshoot forwarding-issues.

 

How do I turn this off, so that my new employee can receive external e-mails. We don't have any policies or rules set up, that should trigger this behavior.


Regards

Lars

 

 

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