Forum Discussion
Lagersalg
May 21, 2026Copper Contributor
new mail-account automatically forwards external mails to internal address
Hi, last week I created a new mail-account to our outlook-users and added a mail-license. Only internal mails was received in the new inbox and after troubleshooting and using mail-trace I discov...
Jamony
Jul 08, 2026MCT
Hi Lars, check forwarding in three places: mailbox forwarding, inbox rules, and transport rules. In Exchange PowerShell, inspect ForwardingAddress, ForwardingSmtpAddress, and DeliverToMailboxAndForward, then check Get-InboxRule. If trace shows a rule but none is visible, it may be hidden/corrupt and need admin cleanup.