Forum Discussion
Mobile app Sub folder notifications
We have pushed all our users to use Outlook mobile apps on iOS and Android, however many are complaining that they have created rules on the Outlook desktop client to put emails in certain sub folders (i.e. all emails from my manager go into a sub folder) and not getting notifications. As the email is moved to the folder before it gets to the client, the mobile apps do not display a notification.
As a work around I've had to set up some Flows so that if email received from a certain email address, it displays a notification. The user can then open Outlook and go to the relevant folder. Its not pretty.
This seems like a basic feature, its available in the iOS and Android stock mail apps which most used before we pushed them to Outlook.
Any plans on the mobile apps to have notifications for sub folders?
108 Replies
Hi, I hope it should it work fine.
Step 1: Open Outlook app and Click on Menu Bar(Top Left 3 lines in Android)
Step 2: Go to Settings or Click on Gear Icon
Step 3: In the list you can find Notifications under Email section click on that
Step 4: In the Notification You can find a option called notifications and other
Step 5: Click on Notifications and you will get drop-down list select All Email
I hope this should work.
To you and any other poor souls still arriving to this thread abandoned and snuffed out by Microsoft:
99% of the time, no fixes work, or they are overcomplicated and require third party solutions. I have tried for hours many different means and have been following this thread for ages. Don't bother lol. It likely won't ever work.
hementh This isn’t an option in the iOS app. Also, this should be granular. I would notifications on sub folders, NOT “all email”. Too bad you have to purchase third party mail apps to really get this functionality. It’s hard to quantify Outlook mobile as a productivity app without more than basic features.
