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Andrew Sparks's avatar
Andrew Sparks
Iron Contributor
Dec 11, 2018

Mobile app Sub folder notifications

We have pushed all our users to use Outlook mobile apps on iOS and Android, however many are complaining that they have created rules on the Outlook desktop client to put emails in certain sub folder...
Outlook for Android
Outlook for iOS
hementh's avatar
hementh
Copper Contributor
Apr 28, 2020

Andrew Sparks 

 

Hi, I hope it should it work fine.

 

Step 1: Open Outlook app and Click on Menu Bar(Top Left 3 lines in Android)

Step 2: Go to  Settings or Click on Gear Icon

Step 3: In the list you can find Notifications under Email section click on that

Step 4: In the Notification You can find a option called notifications and other

Step 5: Click on Notifications and you will get drop-down list select All Email

 

I hope this should work.

  • Dipayansr's avatar
    Dipayansr
    Copper Contributor
    Aug 27, 2023

    Hi, its not working for folder mails where desktop rule is applied.

    hementh 

    • goldendeed's avatar
      goldendeed
      Copper Contributor
      Aug 27, 2023

      Dipayansr 

      To you and any other poor souls still arriving to this thread abandoned and snuffed out by Microsoft:

       

      99% of the time, no fixes work, or they are overcomplicated and require third party solutions. I have tried for hours many different means and have been following this thread for ages. Don't bother lol. It likely won't ever work.

      • __KBK__'s avatar
        __KBK__
        Copper Contributor
        Oct 15, 2023

        goldendeed What a world we live in 

  • Davecat1905's avatar
    Davecat1905
    Copper Contributor
    Jul 03, 2022

    hementh This isn’t an option in the iOS app. Also, this should be granular. I would notifications on sub folders, NOT “all email”. Too bad you have to purchase third party mail apps to really get this functionality. It’s hard to quantify Outlook mobile as a productivity app without more than basic features.

  • apurba's avatar
    apurba
    Copper Contributor
    Aug 27, 2020

    Hi hementh ,

    Unfortunately its not working.

    I was facing this issue in 2017. now its 2020 and this issue is not resolved yet. 😞

    can anybody suggest how to get notification for sub folder in outlook for android. (MS Exchange)

     

  • Jimmycull's avatar
    Jimmycull
    Copper Contributor
    May 18, 2020

    hementh 

     

    This did not work, sub-folder still do not cause a notification in the app. 

  • Ali_az's avatar
    Ali_az
    Copper Contributor
    May 14, 2020

    hementh 

     

    Glad that this was implemented finally but also disappointed as I just did this manipulation but it did not work..

    I still don't receive any notifications from sub-folders.

      • Ali_az's avatar
        Ali_az
        Copper Contributor
        May 18, 2020

        Victor_Ivanidze 

        Thanks for the proposition Victor.

        But this topic is about the outlook android app not the desktop app.

        I'am surprised that this basic functionality is not in the app yet..I'am a developer and I know how this work, it's a shame that Microsoft implements their outlook application without thinking about having a notification for sub-folder new mails..

         

        Hint for people that have the same issue and those who might end-up here:

        The best solution I found currently is to use MS-flow app, I succeeded to have notifications with a delay of 15 minutes as it sychronizes every 15 min for outlook account and I think every 5 min for 365 email accounts.

        Install it from the store then follow these steps:

        - Create a new flow

        - from the triggers list, pick when a new email comes v2 (there is a trigger for outlook and one for 365).

        - hit login, it will ask you to login

        - then add Notification from the action list

        - you can choose what to show in the notification (I picked sender and body of email).

         

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