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RogerRoger's avatar
RogerRoger
Copper Contributor
Apr 13, 2026

Last week my office changed color to blue and i spoted opening pdf files

Last week my office changed color to blue and i spoted opening pdf files.

when i try to open a pdf file says "Error and to try again later in a few moments"

 

The Outlook online say the same thing.

 

On my phone i can see the pdf fine.

 

I tryied to repair the outlook, but didnt work.

3 Replies

  • I don't know about the Color change. But the problem opening attachments is a know bug.

    https://learn.microsoft.com/en-us/answers/questions/5857730/owa-service-incident-user-unable-to-download-attac

    Click the [Follow Question] button on that thread to receive a notification for any new updates on this issue.

    Microsoft suggest you submit feedback from inside the app (Help -> Feedback -> Report a problem) or in Microsoft 365 admin center Service health > Report an issue.

    • RogerRoger's avatar
      RogerRoger
      Copper Contributor

      it happened in some users before but we work around using the old outlook, but on this user the olde outlook is still not working well and i think will never be. ty for your fast reply Hornblower