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NebilSedki's avatar
NebilSedki
Copper Contributor
Nov 28, 2023

I need to return to my classic Outlook. I need to turn off new toggle. I can't. Help

I obviously am not computer literate but I must get back to the classic Outlook.  I have had my company email for years and it has the name of our company.  The directions to get from the new Outlook to the classic are confusing. Please help if you can.

 

Thanks

94 Replies

  • MChaseBuffalo's avatar
    MChaseBuffalo
    Copper Contributor
    This all does not work. I see no way to move it back. Any other having the same issue?
    • andrewmwinter's avatar
      andrewmwinter
      Copper Contributor
      Same here all my options to switch over have disappeared without warning. I really HATE the new outlook. Functionality is just too damned complicated.

      None of that stuff up above works.
    • fedup125's avatar
      fedup125
      Copper Contributor

      I am having the same problem and have wasted a lot of time following the instructions of an AI bot which regurgitates the same ineffective stuff each timeMChaseBuffalo 

      • GardenRR's avatar
        GardenRR
        Copper Contributor
        Try Max Alvarez's solution: it is simple, elegant & works instantly:
        -Launch Run
        -Type in "Outlook.exe"
        Problems solved! Classic Outlook instantly launches. You'll see the toggle restored in the upper right hand corner of the app.
  • MaxAlvarez's avatar
    MaxAlvarez
    Copper Contributor

    NebilSedki You can also type in outlook.exe in the Run box by pressing the Windows key + R and will launch classic Outlook

      • andrewmwinter's avatar
        andrewmwinter
        Copper Contributor

        johnddy Hi there,

        Much to my chagrin, within 24 hours that's what happened to me too.  I am stills stuck with going into Settings>General>About and using the link at the bottom to switch back.

        I am disgusted with M.S. that they have forced this change.  I found the old system soooo useful. 

    • GardenRR's avatar
      GardenRR
      Copper Contributor
      This instantly worked for me. Soon as I typed Outlook.exe into the Run box, it instantly launched Outlook Classic. I now have the toggle in the upper right hand corner should I ever change my mind (fat chance!).

      Thank you!
      • andrewmwinter's avatar
        andrewmwinter
        Copper Contributor

        GardenRR 
        hey there.  Nope.  My copy of Windows kind find Outlook.exe.  I get the following message:

        Windows cannot find 'Outlook.exe'.  Make sure you typed the name correctly, and then try again.

         

        I have run into the problem any number of times on my system.  I suspect I have some kind of "indexing" turned off somehow.  But as of right now this fails.

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi NebilSedki,

    To switch back to the classic view in Outlook, follow these steps:

    1. Open Outlook.
    2. Navigate to the Outlook menu.
    3. Uncheck the option for the New Outlook.
    4. Click the Revert button.
    5. Allow the application to revert to the Outlook Classic view.

    Toggling out of the new Outlook for Windows preview - Microsoft Support

    If you don't see a toggle in the new Outlook for Windows, troubleshoot with these steps:

    1. Launch classic Outlook for Windows from the Windows Start Menu, not the new Outlook (identified by the "New" tag).
    2. Open the Registry Editor by typing "Registry Editor" in the Start Menu search and selecting the app.
    3. Go to Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences.
    4. Find and double-click on "UseNewOutlook" at the bottom of the list.
    5. Set the Value Data field to 0.
    6. Attempt to launch classic Outlook for Windows from the Windows Start Menu.

    Switch from 'new' Outlook (2023) to 'classic' outlook - Microsoft Community

    Ensure you choose the app icon without the "New" tag.

    Please click Mark as Best Response & Like if my post helped you to solve your issue.
    This will help others to find the correct solution easily. It also closes the item.


    If the post was useful in other ways, please consider giving it Like.


    Kindest regards,


    Leon Pavesic
    (LinkedIn)

    • naveenmittal's avatar
      naveenmittal
      Copper Contributor

      LeonPavesic Kindly go to outlook help and you will find an option there "Go Back to Classic Outlook", click on it. thats it.

       

      regards./Naveen

      • richardvm's avatar
        richardvm
        Copper Contributor

        naveenmittal 

        Unfortunately its not as simple as that. It will not allow the classic version to re-instal. I have tried to reach out to MS support but no joy yet. Some may like the new version but to me all the functionality I needed was in classic and some of this is either not or under new icons/drop downs. Going to try to re-instal O365

    • davidvakhtangishvili's avatar
      davidvakhtangishvili
      Copper Contributor

      LeonPavesic 

       

      When I turn off the New Outlook button, it prompts a Feedback, I skip it and then Outlook just shuts down itself and nothing happens. When I re-open it, it still opens as a New one. Vicious cycle ... 

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