Forum Discussion

Copper Contributor

Jul 22, 2020

Encryption options are missing in outlook client for Microsoft 365 Apps for business

The users who have Business basic plan and use outlook client for Office professional plus 2019 have email encryption options which are "Encrypt/Do not forward/Confidential/Confidential view only". B...

MVP

Jul 22, 2020

ChethiyaA_97

OK, if you switch the users who are not seeing the encryption options to the other license type, does that make a difference? Is that something you can test?

ChethiyaA_97

Copper Contributor

Jul 22, 2020

One more thing, users with E3 for Microsoft 365 Apps for business can have that encryption options. I am still confused why it has on office professional 2019 and not in 365 apps for business for business basic usersPeterRising

PeterRising
MVP
Jul 22, 2020
ChethiyaA_97

This looks to be a limitation of Microsoft Office Business Basic.

https://docs.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-service-description?redirectedfrom=MSDN#feature-availability
- ChethiyaA_97
  Copper Contributor
  Jul 23, 2020
  It seems like that. I want my company users to use these encryption options anyway using outlook client. but some users around 75 use this Microsoft 365 Apps for business. What is the best suggested solution to migrate there office package because users are working at home due to COVID incident. PeterRising
  Thanks