Forum Discussion
Encryption options are missing in outlook client for Microsoft 365 Apps for business
The users who have Business basic plan and use outlook client for Office professional plus 2019 have email encryption options which are "Encrypt/Do not forward/Confidential/Confidential view only". B...
Are the users who are missing these options signed in to MS Office apps as the user account for which the encryption options are targeted? This is important, particularly on Outlook for Mac (which I see you have tagged here).
OK, if you switch the users who are not seeing the encryption options to the other license type, does that make a difference? Is that something you can test?
One more thing, users with E3 for Microsoft 365 Apps for business can have that encryption options. I am still confused why it has on office professional 2019 and not in 365 apps for business for business basic usersPeterRising
