Forum Discussion
CC and BCC fields in Outlook Web version
Hi all,
I noticed that CC and BCC fields are not available when I click on "Reply" in a preview email. I need to activate them (on Options-->Show BCC and Show CC) each time I reply an email but they are not keep active for next time. I would say that I could do it before.
However, this works If I use the desktop Outlook application.
Any information will be useful.
Kind regards,
Ignacio M.
That doesn't look like Office 365 to me but On-Premises Exchange 2016 or 2019 instead or even still Exchange 2013.
- Gear icon top right-> Options-> section: Mail-> section: Layout-> section: Message format-> Always show Bcc
The Cc field should actually already always be showing when composing, which is why only Bcc and From is an option.
Hi Robert,
First, thanks for your response.
Excuse me, I found a random image on the Web just to show what I wanted to say but the problem is really on Outlook Web. Please see screenshot below what I see when I click on "Reply". If I click on "Forward" , Cc is there or If I use the desktop application.
Regrettably, I tried to follow your steps but I did not find that option but I found it on View Settings-->Compose and reply but no luck
Regards,
Ignacio M.
OK, so when you enable the option in Settings-> Mail-> Compose and Reply-> Message format, the field will show up when you make the message header "active".
Normally, when you hit reply, the message header remains "condensed". Once you actually click on the "To" field, the header will automatically expand and show the Cc and Bcc (if enabled) as well.
There is no option to always show the expanded header when replying.
