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Carolina Trigo's avatar
Carolina Trigo
Copper Contributor
Jan 03, 2020

Can't create groups in Outlook desktop app

Hi everyone,

 

I can't create groups at the Outlook desktop app. When I try to create one, shows me the following message: "The group can't be created right now. Please try again later".
Although, it is possible to create groups at the Outlook browser version.


Is this a known bug? Is there anyone with this problem?


Thanks in advance.

groups
outlook for windows

10 Replies

  • Dauchnie's avatar
    Dauchnie
    Copper Contributor
    Jan 14, 2022
    I have a client having the same issue - is there no fix. I have them doing a current workaround of using Outlook on the web to create groups.
  • VasilMichev's avatar
    VasilMichev
    MVP
    Jan 03, 2020

    Seems to work OK here, I'm on version 1908 (11929.20516). Might be a temporary issue or something specific to the version you are using.

      • Ricardo Viana's avatar
        Ricardo Viana
        Iron Contributor
        Jan 06, 2020

        Hi Carolina Trigo,

         

        I have tested with the same version as you (Monthly Channel Targeted 1912), and I have the same behavior. Insiders Fast (build 2001)build also has the same issue.
        It looks like the first build without the issue is Monthly Channel 1911.

        I would say this is a recent bug, and I am not sure if Microsoft is already aware of it. You should open an MS ticket to create awareness.

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