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Carolina Trigo's avatar
Carolina Trigo
Copper Contributor
Jan 03, 2020

Can't create groups in Outlook desktop app

Hi everyone,   I can't create groups at the Outlook desktop app. When I try to create one, shows me the following message: "The group can't be created right now. Please try again later". Although,...
groups
outlook for windows
VasilMichev's avatar
VasilMichev
MVP
Jan 03, 2020

Seems to work OK here, I'm on version 1908 (11929.20516). Might be a temporary issue or something specific to the version you are using.

Carolina Trigo's avatar
Carolina Trigo
Copper Contributor
Jan 06, 2020

Hi VasilMichev,


Thanks for your message.
I have this Outlook version:

  • Ricardo Viana's avatar
    Ricardo Viana
    Iron Contributor
    Jan 06, 2020

    Hi Carolina Trigo,

     

    I have tested with the same version as you (Monthly Channel Targeted 1912), and I have the same behavior. Insiders Fast (build 2001)build also has the same issue.
    It looks like the first build without the issue is Monthly Channel 1911.

    I would say this is a recent bug, and I am not sure if Microsoft is already aware of it. You should open an MS ticket to create awareness.

    • VasilMichev's avatar
      VasilMichev
      MVP
      Jan 06, 2020

      Both of you should report it, the more "signals" they have the better 🙂

      • Carolina Trigo's avatar
        Carolina Trigo
        Copper Contributor
        Jan 14, 2020
        Hi,
        Thanks for both replies.
        We opened a ticket and it really is a bug on this version.
        So, in order to fix it, we have created a policy to update the Outlook desktop app to a stable version (version 1912 (Build 12325.20288 Click-to-Run) Monthly Channel). 🙂

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