Forum Discussion
Cannot reset account password
I created an email address for RSVP purposes. I do not remember the password, and cannot find what I wrote it down on, and have never sent an email from it so I cannot provide enough information to recover the account.
I have phoned support and all the bot does is refer me to the website reset which does not work. How can I talk to a real person or recover this account?
1 Reply
ratataekans​ Did you refer to this form here https://account.live.com/acsr? Also is this a personal or a work account? more instructions are here Help with the Microsoft account recovery form | Microsoft Support. Hope that helps!
