Forum Discussion
Adding two accounts with the same address to Outlook
If that is the case then you are in the hands of your Administrators then I'm afraid. It may be that they have a good reason for configuring things this way for the time being. Have you explained to them the impact of this issue? I am presuming you will have.
It sounds very much like you have separate on-premises and cloud identities in your organisation, resulting in one for mail, and the other for Teams. Are you the Administrator in your organisation please?
PeterRising That is correct, and no, I am a simple user, not an admin. They made it clear that this is on purpose as well.
If that is the case then you are in the hands of your Administrators then I'm afraid. It may be that they have a good reason for configuring things this way for the time being. Have you explained to them the impact of this issue? I am presuming you will have.
PeterRising Thank you for the clarification. I was hoping - since I can add both accounts to Outlook mobile - that there would be a way for the desktop version as well.