Forum Discussion
SarahPohl
Aug 10, 2020Copper Contributor
Adding two accounts with the same address to Outlook
I recently got an Office 365 account from my workplace, but it's not connected with our Exchange account. This means when I log in at micorosoftonline.com with my Office 365 account, I can't see any ...
- Aug 11, 2020
If that is the case then you are in the hands of your Administrators then I'm afraid. It may be that they have a good reason for configuring things this way for the time being. Have you explained to them the impact of this issue? I am presuming you will have.
PeterRising
Aug 10, 2020MVP
It sounds very much like you have separate on-premises and cloud identities in your organisation, resulting in one for mail, and the other for Teams. Are you the Administrator in your organisation please?
- SarahPohlAug 11, 2020Copper Contributor
PeterRising That is correct, and no, I am a simple user, not an admin. They made it clear that this is on purpose as well.
- PeterRisingAug 11, 2020MVP
If that is the case then you are in the hands of your Administrators then I'm afraid. It may be that they have a good reason for configuring things this way for the time being. Have you explained to them the impact of this issue? I am presuming you will have.
- SarahPohlAug 11, 2020Copper Contributor
PeterRising Thank you for the clarification. I was hoping - since I can add both accounts to Outlook mobile - that there would be a way for the desktop version as well.