Forum Discussion
Mike-E-angelo
Feb 28, 2024Copper Contributor
Where are my 6,372 Files?
I am seeing this in my OneDrive for Business as a notice: However, when I view my files the files that I see are from a week ago: So where are these 6,372 files? I do not want...
Mike Williams
Feb 28, 2024Steel Contributor
Are you using OneDrive personal (white cloud icon) or Business (blue)?
From a fragmentary screenshot it's impossible to diagnose what folders might be involved with 6000 files. Suggest using the Microsoft support link in the Web view.
From a fragmentary screenshot it's impossible to diagnose what folders might be involved with 6000 files. Suggest using the Microsoft support link in the Web view.
Mike-E-angelo
Feb 28, 2024Copper Contributor
> Are you using OneDrive personal (white cloud icon) or Business (blue)?
As mentioned in the first sentence of my post, I am using OneDrive for Business.
> From a fragmentary screenshot it's impossible to diagnose what folders might be involved with 6000 files
Just think how I feel actually using the application where it's apparently impossible to know what those 6k files are. 😅ğŸ˜
> Suggest using the Microsoft support link in the Web view
Really? 🤔 Beyond incredible to have an app with such a poor user experience that results in such a suggestion on a support forum. When I click on "Get Help" on One Drive for Business this is what I see:
No mention of contacting anyone. Poor user experience and subsequent support.
- Mike WilliamsFeb 29, 2024Steel Contributor1. I'm confirming the product. Many people post the wrong details.
2. I've managed millions of files on these accounts. I can't evaluate your capability from a screenshot.
3. I contact Microsodt support through the Web and mobile app interfaces because they can actually look at my account, which is not possible with volunteers in a public forum.- Mike-E-angeloFeb 29, 2024Copper ContributorThank you very much for your assistance and context, Mike. To be certain my comments were about OneDrive's support, not yours. 🙂
- JaredRMar 01, 2024Copper Contributori'm on one drive personal and this issue just started for me also. mine also has been stuck on processing 92,000 changes.