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cjmorelock's avatar
cjmorelock
Copper Contributor
Jul 19, 2024

Variable Performance when Creating or Removing Shortcut Folders for SharePoint libraries

When using the "Add shortcut to OneDrive" feature for a SharePoint online library or folder, we experience inconsistent performance with the local OneDrive sync application creating/initializing the local "shortcut folder".  Sometimes the sync application processes "changes" very quickly--100s of changes per second.  And sometimes it does so very slowly--10s (or less) changes per second.

We experience the same inconsistent behavior when removing a "shortcut folder"--sometimes it's fast and sometimes it's slow.

 

In my testing, the difference cannot be attributed to either the specific SharePoint library/folder or the the specific client machine.  On my own machine, I have seen both the fast and slow behavior when creating a "shortcut folder" for the same SharePoint library.  

 

Can anyone provide any insight on what might be causing this inconsistent performance?
Could any service limits be coming into play?
https://learn.microsoft.com/en-us/graph/throttling-limits#files-and-lists-service-limits 

 

Environment: Large SharePoint online libraries; Windows 11 client machines; current PROD ring OneDrive sync applications; Files On-Demand enforced via group policy; no rate limiting used for the local sync application.

  • cjmorelock's avatar
    cjmorelock
    Copper Contributor

    I have found that renaming and moving a "shortcut folder" BEFORE the initial creation of it is COMPLETE dramatically slows the sync process--by 1 or 2 orders of magnitude, in fact.  There may be other reasons for variable performance of this activity, but for us, this untimely organizing of new shortcut folders seems to be the top culprit.

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