Forum Discussion
User Unable to Download Attachments from Office 365/Outlook to OneDrive
Hi, I have a user who is unable to download attachments to OneDrive from Outlook (Office365). When he selects to download to OneDrive he only has an option to download to another user's OneDrive...
Downloading and saving to OneDrive are two different functionalities, which one are you actually referring to? For the latter, check whether his OneDrive is listed under Options -> Mail -> Attachments -> Storage accounts (or directly via https://outlook.office.com/mail/options/mail/attachments), and if not, open a support case.