Forum Discussion

Belinda-P's avatar
Belinda-P
Copper Contributor
May 13, 2026

Search

The Onedrive search is not working properly.

I have a file called "Vegetarian moussaka recipe.docx" stored in Onedrive (created 9/4/26).

When I search for this word in the Onedrive.com website on my laptop (Windows11), or on my Onedrive phone app it is not found, even though if I look for it manually, by going to the folder on Onedrive.com, it is clearly there. When I do the same search in File Explorer on my laptop it does show the file.

 

An odd thing is that I then created a copy of the file, called: "Vegetarian moussaka recipe copy.docx", this is an exact copy and this one IS found, but not the original.

I have contacted Microsoft support about it, and sent recordings, data etc as requested, but they don't know the answer. They have just told me to use a "workaround" which is just to use the copied version of the file instead of the original.

 

Since then I've discovered another file this has happened with, called: "Tuscan chicken with beans.docx, created 9/5/26) this also doesn't show in the search in Onedrive.com but does show in a file explorer search. If I copy the file to my Desktop, without renaming it, it DOES show in the Onedrive.com search.

 

Interestingly, the similarity between this file and the other one (Vegetarian moussaka recipe.docx) is that I created both files on my computer (Windows 11) by copying text from an internet page. (But I tried recreating this just now by creating a test and that file behaves normally).

No RepliesBe the first to reply