Forum Discussion

perigalacticon's avatar
perigalacticon
Copper Contributor
Jan 20, 2026

Recently saved local file not available

I saved an excel file to my OneDrive Documents directory (.xlsx) when I was offline.  OneDrive notified that a local copy was saved due to being offline.  However, the file does not exist where I sav...
files
office 365
Sync
NikolinoDE's avatar
NikolinoDE
Platinum Contributor
Jan 25, 2026

Here's a possible solution that might help you...

 

Quickest Fix for Your Current File:

  1. Go online
  2. Find the file in OneDrive folder in File Explorer
  3. Right-click it → Always keep on this device
  4. Make a separate backup copy outside OneDrive immediately

This is indeed a valid reason to reconsider OneDrive for critical files. Many businesses use alternatives like local network drives with proper backups or enterprise sync tools (Dropbox Business, Box) that offer more reliable offline access.

 

If don’t heps…

Clearing the OneDrive cache might help. Sometimes corrupted cache files cause sync issues. The user can reset OneDrive by pressing Win+R, typing %localappdata%\Microsoft\OneDrive, and deleting the contents (after closing OneDrive). Then restarting OneDrive might rebuild the cache.

 

Workarounds for Next Time:

Use "Save As" Instead of Save:

  • When offline, use File → Save As
  • Choose This PC → Documents (not OneDrive)
  • Move to OneDrive later

 

My answers are voluntary and without guarantee!

 

Hope this will help you.

 

Was the answer useful? Mark as best response and like it!

This will help all forum participants.

Resources