Forum Discussion
Problem Google Chrome and Onedrive
Hello Everybody,
I use Office 365 and i discover a problem when i go to onedrive online in office 365.
I right click => make a new document word then Chrome open Wordonline
I write some caracters go back into one drive, the docx file appears but when i try to rename or delete its impossible ! it says : " another user is extracting the file or is lock against modifications.
I try with internet explorer and the problem doesnt appears only with google chrome.
What can i do ? because all @ the Office everybody use google chrome !
9 Replies
Hi Hervé!
This is a known issue that most of us all experience every now and then, not only in Chrome :-)
One common tips is to wait for 10 minutes and then try again (i know that is not a preferred solution).
In this article you can find a discussion about the same problem. Hope it helps.
The file is unlock not after 10 minutes but more between 30 minutes and 1 hour then i can delete it or rename.
As i said, a known issue and the advice is often to wait for 10 minutes but it can be very long 10 minutes :-)
Good luck and please let us know if you get a solution from the support.
BR, Magnus
