Forum Discussion
Problem Google Chrome and Onedrive
Hi Hervé!
This is a known issue that most of us all experience every now and then, not only in Chrome :-)
One common tips is to wait for 10 minutes and then try again (i know that is not a preferred solution).
In this article you can find a discussion about the same problem. Hope it helps.
The file is unlock not after 10 minutes but more between 30 minutes and 1 hour then i can delete it or rename.
As i said, a known issue and the advice is often to wait for 10 minutes but it can be very long 10 minutes :-)
Good luck and please let us know if you get a solution from the support.
BR, Magnus
After hours of test, I have almost identified when it comes.
The problem is with Google Chrome and Office online which lock the file during a period of time.
This problem concern all Office 365 users,If you want to see the problem, I have made 2 videos :
-one with internet explorer => no bug detected
-the other with Chrome and the bug ( file lock )available here :
https://mlrouen-my.sharepoint.com/:f:/g/personal/herve_doher_ml-rouen_asso_fr/EpiRtE2uB-pGtISsocSyjmMBbct93Ay9FOxhxne5EcIaygI have a ticket still open at Office 365 support and for the moment they have no response...
Hervé Doher Did you ever get an answer from office 365 about this bug?
It is happening in our office online integrated site, but only in excel when using chrome.
I just created a ticket to Office 365 and I made an online demo with the support of Office 365.
I'am waiting now for a response from the support....
I confirmed that the problem doesnt appears with internet explorer and Microsoft Edge, only with Google Chrome.
