Forum Discussion
OneDrive for Business Issue.
One of our users was facing issues while accessing a word or excel files from the OneDrive synced folder from the system, while the user is able to access the files online. Other files like pdf, etc ...
I'm interested because I'm having the same issue with my users. The only difference is that it is happening after getting the computer out of sleep mode. There is no Internet Access, the file is sync locally, but Office (Word / Excel / PPT) refuses to open the document then freezes. However, everything gets in order as soon as there is an Internet Access. I did a cross-check (registry key list) with an another computer (other AD domain), but there was no suitable differences. ODFB is in the last version available. Could it be a conflict with the antivirus ? The issue happens randomly.