Forum Discussion
Onedrive doesn't synchronise pdf and some of the word files
Mike Williams Hi Mike, sorry for this late reply. I saw your request via coming in via my outlook and replied accordingly not knowing that the messages will not be delivered. Anyway, I am using this platform first time in my life so still have things to learn. Regarding your question about the synchronization button, I mean this onedrive cloud sign on the right bottom of the monitor. From there you can see if onedrive is synchronizing or not.
Siu_Ching The OneDrive icon will show you if it is running, but it won't show you the specifics of whether a particular file is synchronized. For that you will need to look at
1. The actual folder where the file is stored, and the status icon next to the file
2. The webview of OneDrive, so you can see if a copy has ever been uploaded and the last time it was updated.
- Siu_ChingOct 26, 2020Copper Contributor
Mike Williams Hi Mike, the issue has finally been resolved. I have no idea how and thought you maybe fixed it for me on your end but maybe that is not possible. Only thing I know is that it wasn't me who resolved the issue as I have been trying for nearly a year without success and stopped trying hence, registered with this platform for support. Anyway, I am so happy. At least I can access the files again from different devices and hopefully it will stay like this.
Many thanks for your support.
Best regards,
Siu Ching
- Roki_81Feb 19, 2024Copper Contributor
Hi Siu_Ching and Mike Williams
Jumping onto this thread as I am having the same issue, with pdf files on my old computer (local files) not syncing / showing up on OneDrive online (web), and thus not accessible from my new computer (Lenovo Yoga, Windows 11), despite having the same Microsoft OneDrive account activated...Word, powerpoint, excel all seem to be syncing... just not pdfs?
I've tried unlinking both computers from OneDrive several times, with no effect. All files sync successfully EXCEPT for pdf?
I can manually upload a pdf document to OneDrive online... but local folder pdfs don't upload/sync automatically.
Any advice appreciated.
Thanks!