Forum Discussion
Shoug1
Sep 07, 2026Copper Contributor
OneDrive desktop client continues to experience authentication problems
We're currently investigating a widespread OneDrive desktop client authentication issue affecting many users. Initially, users experienced continuous login prompt loops. In cases where authenticatio...
lcapelm
Sep 22, 2026Copper Contributor
Hi Shoug1 ,
A couple of quick questions to see if this is the same issue we are having:
Client version: Have you tried deploying the latest standalone OneDrive build, and what specific client version/ring (Production, Deferred, or Insiders) are affected users currently on?
Support case: Have you raised a ticket with Microsoft Support yet, and are you still experiencing the issue?