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tky123456
Copper Contributor
Sep 19, 2023

Onedrive can’t backup iphone live photos

How to backup iphone live photos with Onedrive?

My photos are always in heic format. However, when auto-backup to Onedrive, it is ALWAYS converted to jpg format! 


This is making me mad. I have reinstalled onedrive several times and it doesnt work at all. There is also no option to choose uploading the photos in their original formats in Onedrive settings. 

I am using a university account. Does that affect anything?

 

thanks!!

  • To do this, make sure you are on OneDrive app build 12.11 or higher and iOS 13 or higher. Then go to the OneDrive Settings > tap “Camera Upload” > tap “Reupload from Original Formats” > toggle ON the switch labeled “Reupload Still Photos as Live Photos”.

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