Forum Discussion
B_Gen
Nov 06, 2019Brass Contributor
OneDrive - Can't delete .pst file
Hello @everybody I've got a problem with a user in our domain. He safed some private files in his OneDrive and he also exported an outlook .pst file. The problem I have right now is that some...
- Nov 07, 2019The size is growing because every time outlook touches the file it counts as a change and it’s resyncing another copy every single time it’s opened and closed etc. so this space is due to the version history copies.
Best I can guess you are not closing out of the outlook process when removing the pst from the OneDrive location. I would suggest removing the pst from outlook profile. And closing outlook. Wait for sync then remove the file.
Ricardo Viana
Nov 07, 2019Steel Contributor
You should also consider blocking .pst from syncing to avoid future issues.
- jeanstephanJul 14, 2021Copper Contributor
how to do that Ricardo Viana
- B_GenNov 07, 2019Brass ContributorThanks, i will do that asap.
- Nov 07, 2019Once you remove the pst from outlook you need to go into documents / outlook files or whoever the file was on the computer and delete the file there. This will remove it / sync the removal from the onedrive.