Forum Discussion
Issue with accessing personal vault on OneDrive app post restart
When I opened my onedrive mobile app today the app pushed a message saying that a restart was required. I restarted the app and it told me to set up my personal vault. I've been using my personal vau...
To resolve issues with the OneDrive Personal Vault on your Android phone, try these steps: Clear Data and Cache: Go to your phone's Settings > Apps > OneDrive > Storage, then clear both data and cache. Uninstall and Update: Uninstall OneDrive via your phone's Settings or Play Store. Note: It may not fully uninstall but may show an "Update" option instead. Tap "Update" to reinstall the latest version.Re-login and Setup: Open OneDrive, sign in with your account, set up the Personal Vault, and you should have access.This process worked for me after some trial and error.