Forum Discussion
Issue with accessing personal vault on OneDrive app post restart
When I opened my onedrive mobile app today the app pushed a message saying that a restart was required. I restarted the app and it told me to set up my personal vault. I've been using my personal vau...
I started having the same issue on my Samsung S25 phone. What worked for me was to disable the OneDrive app. That essentially uninstalls the update and reverts it back to the old version which works just fine. It will make you set up the Personal Vault again, but once you do and it refreshes, all your files show up again and they can be opened and viewed normally. I disabled the automatic update so that it doesn't reinstall this faulty patch and will re-enable that setting once I know this has been fixed by Microsoft.