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Mikibaka's avatar
Mikibaka
Copper Contributor
Jun 14, 2026

I cannot sync Samsung Gallery with OneDrive

I recently changed my password to outlook and since then my photos sync between gallery and onedrive stopped working. It says I need to sign in again. I did so, I got logged in with the work flow and then I can see only half empty screen asking for permissions between Samsung account and Microsoft. I cant proceed or do anything else than just close the app.

 

It's galaxy S25 ultra, 8.5 one UI. Checked on my other device and it's exactly the same.

 

Screenshot is here: 

https://imgur.com/a/D87FNP3

mobile
Sync

1 Reply

  • NikolinoDE's avatar
    NikolinoDE
    Platinum Contributor
    Jun 21, 2026

    This is a known issue that happens after a password change. The old OAuth token becomes invalid, and the re-authorization flow between Samsung and Microsoft hangs on that permission screen. Here's how to fix it:

     

    Clear Cache & Re-link

    Step 1 — Clear app data for both apps

    App

    Path

    Samsung Gallery

    Settings → Apps → Samsung Gallery → Storage → Clear Cache → Clear Data

    OneDrive

    Settings → Apps → OneDrive → Storage → Clear Cache → Clear Data

    Step 2 — Unlink the accounts completely

    1. Go to Settings → Accounts & backup → Manage accounts
    2. Tap Samsung account
    3. Go to Apps & services → Linked accounts
    4. Find Microsoft and tap → Unlink

    Step 3 — Re-link fresh

    1. Open Samsung Gallery → Settings (⚙️) → Sync to OneDrive
    2. Follow the prompt to sign in with your Microsoft account
    3. Grant ALL permissions when the permission screen appears (this time it should work).

     

    I hope this helps you.