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Mikibaka's avatar
Mikibaka
Copper Contributor
Jun 14, 2026

I cannot sync Samsung Gallery with OneDrive

I recently changed my password to outlook and since then my photos sync between gallery and onedrive stopped working. It says I need to sign in again. I did so, I got logged in with the work flow and...
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NikolinoDE's avatar
NikolinoDE
Platinum Contributor
Jun 21, 2026

This is a known issue that happens after a password change. The old OAuth token becomes invalid, and the re-authorization flow between Samsung and Microsoft hangs on that permission screen. Here's how to fix it:

 

Clear Cache & Re-link

Step 1 — Clear app data for both apps

App

Path

Samsung Gallery

Settings → Apps → Samsung Gallery → Storage → Clear Cache → Clear Data

OneDrive

Settings → Apps → OneDrive → Storage → Clear Cache → Clear Data

Step 2 — Unlink the accounts completely

  1. Go to Settings → Accounts & backup → Manage accounts
  2. Tap Samsung account
  3. Go to Apps & services → Linked accounts
  4. Find Microsoft and tap → Unlink

Step 3 — Re-link fresh

  1. Open Samsung Gallery → Settings (⚙️) → Sync to OneDrive
  2. Follow the prompt to sign in with your Microsoft account
  3. Grant ALL permissions when the permission screen appears (this time it should work).

 

I hope this helps you.