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Fresh Win11 install, fresh Office365 install, Onedrive backup no connection to OneDrive-service
Hi community, got a new laptop with win11. fresh installation, Installed Office 365 (family license) as first package. No firewall/Antivirus other backup software installed. Onedrive says it´s c...
You are almost certainly using the wrong Onedrive client (Business instead of Personal) or Windows Backup is overriding KFM.
Did %localappdata%\Microsoft\OneDrive\onedrive.exe /reset complete successfully?
Maybe then is Offline KFM database is corrupted…
Last resort fix:
Close OneDrive
Delete folder: %localappdata%\Microsoft\OneDrive\settings
Delete folder: %localappdata%\Microsoft\OneDrive\Business1 (if it exists)
Restart OneDrive
This forces Windows to rebuild the Known Folder Move configuration from scratch.
Hope this helps you, if not please just ignore it.
* It is better to give a bad answer than to give no answer at all. The user has to decide what is OK for them.