Forum Discussion
Folder Sync using OneDrive for Business
I'm running ODfB version 2016 (Build 17.3.6743.1212) and when I sync a new Group team site it appears differently in File Explorer then it does in the 4 employees that I have tested it out. On my co...
It sounds like you do not have Use New Client enabled for the organization and are relying on the preview registry bit to control new sync client usage.
The SharePoint node is an indication that those users are still using the older Groove based client.
Have you reviewed this doc and enabled the new client at the organization level?
https://support.office.com/en-us/article/Enable-users-to-sync-SharePoint-files-with-the-new-OneDrive-sync-client-22e1f635-fb89-49e0-a176-edab26f69614?ui=en-US&rs=en-US&ad=US
The SharePoint node is an indication that those users are still using the older Groove based client.
Have you reviewed this doc and enabled the new client at the organization level?
https://support.office.com/en-us/article/Enable-users-to-sync-SharePoint-files-with-the-new-OneDrive-sync-client-22e1f635-fb89-49e0-a176-edab26f69614?ui=en-US&rs=en-US&ad=US
You were correct I didn't have the new sync client enabled. However, I have since enabled it and some staff are syncing properly, but others are still seeing the SharePoint icon and aren't able to select which folders to sync. This is preventing them from syncing because of size restrictions. Do you know why this would happen? I checked their OneDrive sync client and they aren't using Groove.exe.
