Forum Discussion
Add Shortcut to Files fails
My wife and I have a family Office 365 subscription.
I have shared a folder with her with permissions to edit. She gets the email confirming this and can open the link and see the files in the folder. When she clicks "Add shortcut to My files" she gets a message "1 shortcut wasn't added".
This happens using Onedrive web (through Edge) and on the Onedrive app on her iPhone.
On the iPhone she hit "Add Shortcut to Files" and it says "By addding "Folder Name" to your OneDrive, you can sync it on your computers with other OneDrive files". When she clicks OK it says "Adding" and then comes up with a message "Something went wrong".
Any ideas?
14 Replies
This also happened to me just recently. There are several folders shared to me which I added to my files as shortcut 2 years ago. Worked perfectly fine until just this month, the shortcuts can't be seen on my folders list on my Mac. I accessed OneDrive through edge browser and iphone app, saw that the sharing is still active. However, I'm getting the same message when I try to re-add as shortcut: "1 shortcut wasn't added"
Same here... A file my team has shared for 4 years all of a sudden had major sync issues today on my PC. I can't add the shortcut to my folders anymore. Seems to work if I access it one OneDrive from a browser.
