Forum Discussion
neilav
Mar 21, 2025Copper Contributor
Add Shortcut to Files fails
My wife and I have a family Office 365 subscription. I have shared a folder with her with permissions to edit. She gets the email confirming this and can open the link and see the files in the folde...
johndup
Apr 03, 2025Copper Contributor
I am having this issue now too. On 2 different M365 subscriptions. It started impacting 1 account roughly 10 days ago. Now it has just started impacting a 2nd account. Completely crippling my ability to work off-line when traveling since the shared folders are no longer showing as synced files, but as an internet shortcut.
I would suggest we all start flooding Microsoft with this issue. I've reported and filed a ticket here:
msodsupport_at_microsoftsupport_dot_com