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neilav's avatar
neilav
Copper Contributor
Mar 21, 2025

Add Shortcut to Files fails

My wife and I have a family Office 365 subscription. I have shared a folder with her with permissions to edit. She gets the email confirming this and can open the link and see the files in the folde...
files
office 365
OneDrive App
Sync
ildrial's avatar
ildrial
Copper Contributor
Mar 23, 2025

While I had succsessfully mapped some shared folders they all disappeared and when I tried readding them, I get the same error: 1 shortcut wasn't added.

Seems like a huge issue right now:
https://answers.microsoft.com/en-us/msoffice/forum/all/onedrive-shared-folders-can-no-longer-sync-locally/12009026-9519-4d39-ae60-6900b45255f3?page=3

  • DrIngerb's avatar
    DrIngerb
    Copper Contributor
    Mar 28, 2025

    For the record, Microsoft has known about this issue for something like a year. (Much documentation herein, on YouTube, etc.) It is crippling thousands of users, but apparently that's not enough for them. I have no fix! My small business is quite hobbled by it; we now work entirely in browsers, which is inconvenient and limits some app features. I came here today because of the "1 shortcut wasn't added" error, but that's new to me; the sync failures are old.

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