Forum Discussion
roadzilla
Apr 22, 2025Copper Contributor
3 file limit error in Personal Vault in spite of 1TB family subscription
I am having issues with my Personal Vault on One Drive. Its giving me error that I have hit 3 files limit in the Personal Vault on One Drive. In order to use more than 3 files , I have to upgrade ...
roadzilla
Apr 23, 2025Copper Contributor
Thanks for your response.
I have verified in the web version as well as in the mobile app and this issue persists. I get a 3 file error in both places.
I am unable to reset as I am getting this error -
On my mobile app -
I have already tried the unlink the pc and logout / relogin and relink. The error comes back.
This is a bigger One Drive sync issue I believe from Server side. I hope someone from Microsoft One Drive Engineering team takes notice. Unfortunately the customer support wasnt able to help. The first one saif logout and login and closed the ticket. The second one said its frustrating. Will inform team and closed the ticket.
ILLIA
Feb 10, 2026Copper Contributor
I have the same issue after I've updated my subscription. Did you manage to fix it somehow?