Forum Discussion
"You don't have access to this file" (only) when opening files within Teams
When opening files within Teams I get the message "You don't have access to this file." even if I'm the owner of the files. I have seen the same issue accross multiple tenants/organisations. Opening...
- Same problem for some users in my organization. I solved this clearing the Teams cache. https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
Hi rfavini
Clearing the cache does fix the problem, but this is not an effective solution for an entire organisation.
Thanks anyways!
Clearing the cache does fix the problem, but this is not an effective solution for an entire organisation.
Thanks anyways!
Hi bookkeeper92, for now it seems to work for us but if I have updates I will inform you. Of course, it is to be applied on every client where the problem occurs and it could be challenging.
