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PGTECH's avatar
PGTECH
Brass Contributor
Sep 05, 2019

Yealink T56A missing in the teams admin center

After I upgraded the firmware to 58.15.0.41.rom from the teams admin center the Yealink T56A phone appeared offline.  I deleted the phone from the teams admin center and signed in to Teams on the phone again.

The phone does not appear in the admin center.

microsoft teams
    • PGTECH's avatar
      PGTECH
      Brass Contributor
      Feb 11, 2020

      I think there was a new firmware update.  After I installed the new firmware I was able to see the phone in the teams admin.  Rachid Rachid 

      • Rachid Rachid's avatar
        Rachid Rachid
        Copper Contributor
        Feb 11, 2020

        Hi PGTECH 

        Thanks for your reply

        i updated the device with the latest version FirmwareVersion=58.15.0.85 but still not displayed on admin teams.

        I know that you had this issue a year ago, can you tell me which version you used for your ip phone to be displayed on teams admin please?

        thanks,

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