Yealink MP50 phone, NO sign-in option.

Hi All,

2 of our users are experiencing a problem with Yealink phone not picking up Teams profile. I re-seted the phone multiple times, but there is no sign-in option. Only Bluetooth and Settings options are available.

They are able to answer and make calls through teams app on the Windows, but not on the phone itself.

Anyone have a solution for this?

Thank you,