Forum Discussion
Word Docs not Opening in Teams Edit Page
- Jul 28, 2020
Editing word is temporarily disabled in Teams for Edu users.
You can get more information or keep track of this change in the message center:
To open the Message center, first, make sure that you have selected the Try the new admin center toggle on the admin center Home page, and then go to Health > Message center to check the post (MC 207443).
Meanwhile, only the Office 365 Education license is affected by this change, if you are working with a different license but still have the same issue please let us know
AndyRathDid you find a solve for this as we seeing this a lot across now.
- AndyRathNov 29, 2019Copper Contributor
Hi Neil, no not really, it definitely seemed to appear like an authentication issue though. Signing out and then back in to Teams was fixing it briefly. I left it (and some workarounds) with the users, having checked back with them for you they've said it persisted for a few days and then seemed to fix itself. So I'm wondering if there are some cached credentials somewhere that might be the cause. Sorry I can't be more specific.