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r_beat's avatar
r_beat
Copper Contributor
Nov 06, 2021

When trying to upload profile picture, it is not being saved

Hi everyone!
I have the following issue:
When I try to update a profile pic in Teams (no matter from where: Desktop app, Web app, Phone app), it does not stay there.
It successfully uploads (no errors are being shown) and even shows up in the preview, but when I check it again - it defaults back to "two letters" one. My teammates do not see changes either. Screenshots from mobile app included.

I'm using free version w/o Microsoft account (signed up during free plan selection).

Anyone has a clue of what's going on?

3 Replies

  • r_beat's avatar
    r_beat
    Copper Contributor

    r_beat UPDATE! When trying to update the photo from browser, the following errors are being shown in DevTools console:

  • Rancel3030's avatar
    Rancel3030
    Copper Contributor
    Verificación del el archivo que intentas cargar, puede que no cumpla los parámetros admitidos
    • r_beat's avatar
      r_beat
      Copper Contributor
      I've tried using different pictures, they just do not stay there. Additionally, no errors are being shown.

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