Forum Discussion
way to force photo refresh in Teams?
Joseph Hanke Hey, this isn't easy to explain and I'm sure someone can do it better so I'm just going to attach a couple of links. The first one describes the process for profile picture synchronization in Microsoft 365
https://support.microsoft.com/en-us/office/information-about-profile-picture-synchronization-in-microsoft-365-20594d76-d054-4af4-a660-401133e3d48a
User photos are stored in the user's Active Directory account and in the root directory of the user's Exchange mailbox and this is the PowerShell command to set it.
https://docs.microsoft.com/en-us/powershell/module/exchange/set-userphoto?view=exchange-ps#description
By the way, sometimes the deletion of Teams cache folder seem to help %appdata%\Microsoft\Teams (entire folder) and sometimes a manual sign out / sign in quickens it (top right corner).
Hope it helps!
- YanG_cimaMar 23, 2023Copper ContributorSign out/ sign in hasn't worked for me, but deleting the file in the cache has refreshed my profile picture for the Teams app.
Thanks you- JULIANOSILVAJul 25, 2024Copper ContributorThanks,
I deleted all cache folder (%appdata%\Roaming\Microsoft\Teams\Cache\Cache_Data) content and it worked!
- Robert PanduruSep 20, 2022Microsoft
Joseph Hanke : The behavior is by design. For more information, see User information isn't updated in Microsoft Teams.