Forum Discussion
Walkie Talkie not working on iPhone in background or when locked
I'm having an issue with Teams Walkie Talkie not working when the app is in the background or the phone is locked. This issue is occurring on an iPhone 11 Pro Max, iOS 16.2. I'm connected to a channel, and the app functions as expected when Teams is open on screen. However, when Teams is running in the background or the iPhone is locked, audio communications from other people/devices do not come through.
Teams has full access to notifications, background app refresh, cellular data, etc. Volume settings are correct. No other walkie talkie apps are installed that may be conflicting. Other users continue to see this device as connected to the channel when it is locked or running in the background.
I appreciate any thoughts or suggestions on this issue.
5 Replies
- Hi,
Can you test this scenario and check. If the Teams Apps is in the background do you get any teams call notification?
My thinking is IOS is killing the app in the background because of which the Walkie Talkie notifications isn't coming along. Can you test the above scenario and see if you don't receive the call Teams to Teams calls and you need to check with the background configuration for the app.
With Regards,
Satish UpadhyayaAlas, this is an issue for us and it's February 2026 as I type this. The app receives walkie-talkie messages perfectly when it's open in the foreground, but as soon as you open another app or even if you just go to the home screen, no more walkie-talkie message come through, and no notification is received that you missed a message.
iOS 26.2.1
Teams app version 8.1.1
And judging by the comments here, this did work, then it didn't, then it did again and now it doesn't again. So even if it's fixed tomorrow, it's ultimately an unreliable feature, at least on iOS.
- We have the same problem. Is there a solution or not?
- Hi--Thanks for your support. Teams calls and other notifications still come through when Teams is in the background or the screen is locked, the issue seems to be isolated to Walkie Talkie.
